What GHC does
Gauteng Hire Connect helps arrange mobile toilet hire quotes and bookings with independent suppliers. Unless GHC specifically states otherwise in writing for a particular job, GHC is not representing itself as the owner of the toilets or supplier fleet.
Starting an enquiry
A WhatsApp message, website form, phone call or email starts an enquiry. GHC may need further information before the job is ready to send to suppliers, including the delivery address, date, rental period, quantity, event or site type, expected attendance, delivery and collection preferences, payer details and on-site contact information.
Sending an enquiry does not reserve stock and does not create a confirmed booking.
Supplier pricing and availability
GHC requests current supplier information for the actual job. Pricing, availability, delivery and collection charges, servicing, access requirements and payment terms can depend on the address, dates, rental period, quantity and site conditions.
GHC does not treat remembered or previous supplier pricing or availability as confirmation for a new job.
The GHC quotation
The customer receives one GHC quotation showing the service being arranged, quantity, rental period, delivery location, amount, payment requirement and any important conditions or exclusions supplied for that job.
A quotation is not the same as a confirmed booking.
When a booking is confirmed
A booking is only confirmed once the required customer approval or payment step has been completed and supplier availability has been confirmed for the job. If proof of payment or another confirmation step is required, GHC will state that clearly.
GHC will not treat a quote as confirmed simply because it was sent or accepted verbally if the required confirmation steps are still outstanding.
Customer information and site access
The customer must provide accurate job information, including the correct address, dates, quantity, contact person and access instructions. The site must allow the supplier to deliver, service and collect the units as required for that booking.
If access conditions, dates or other important job details change, tell GHC as soon as possible so the supplier arrangement can be checked again.
Delivery, servicing and collection
Delivery times, collection times and servicing arrangements are based on what is confirmed for the specific job. Longer hires may include servicing terms set by the supplier. GHC coordinates these details but does not assume services that were not included in the quote or supplier confirmation.
Changes, postponements and cancellations
Any change, postponement or cancellation is handled according to the written quote, supplier terms and booking conditions that apply to that hire. GHC will not invent or assume cancellation charges where none have been confirmed.
Contact GHC
For questions about an enquiry or booking, call or WhatsApp 084 212 5860, or email gautenghireconnect@outlook.com.