Privacy Notice

What we collect

When you contact GHC, we may collect the details needed to understand and arrange the hire. This can include your name, phone number, email address, delivery address, event or site date, rental period, number of toilets, event or site type, expected attendance, delivery and collection preferences, who is paying, the on-site contact person and any access information you provide.

If proof of address or another document is required for a particular supplier or booking, we may ask you to provide it for that job.

Why we use it

We use the information to complete your enquiry, request supplier pricing and availability, prepare a GHC quotation, confirm booking requirements, coordinate delivery and collection, follow up on issues and keep a record of the job.

What we share with suppliers

GHC only needs to send suppliers the operational information required to price or fulfil the hire. This usually includes the delivery address, date, rental period, quantity, event or site type, attendance where relevant, delivery or collection requirements and access details.

We do not intentionally send suppliers unnecessary customer personal information when it is not needed for the job.

WhatsApp, email and website enquiries

If you contact GHC through WhatsApp, email, phone or the website, the information you send through that channel may form part of the enquiry or booking record. The service provider you use for that channel may also process information under its own terms and privacy practices.

How long we keep information

We keep enquiry and booking information for as long as it is reasonably useful for handling the job, follow-up, business records or obligations that apply to the transaction. We do not state a fixed retention period where one has not been established for GHC.